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How to facilitate extroverts

We recently published an article on facilitating introverts. It wouldn't be fair to exclude our more outward colleagues, so here is a post about extroverts. 

Key points

  • Agree on a signal or mechanism to bring activity to a close and focus attention
  • Give clear instructions with tight timeframes
  • Make your workshops activity heavy. Less theory more doing!
  • Let them shine

At first glance, you may believe it's easier to facilitate extroverts. They're the ones who love activity, love sharing ideas and looooove drinking in the energy of those around them. This is true AND they can also tip the scales toward chaos if not given appropriate constraints and direction.

What do I mean? 

When you're facilitating and/or training, you have a run sheet and a LOT to get through in a day. Time and timing are always on your mind. There's a constant interplay between delivering the necessary content and allowing room for participants to find their own way and integrate what they're...

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How to facilitate introverts

Key points

  • Introverts want to learn and add value as much as extroverts, they just have a different way of showing it
  • Build a container of psychological safety prior to and during your workshops
  • Include solo exercises and mindful reflection
  • Make yourself available for individual interaction during breaks and activities
  • Give participants the opportunity to provide anonymous feedback and suggestions during and after the workshop

I’M STARTING THIS POST BY YELLING! THAT’S BECAUSE EVERYWHERE YOU TURN IN THIS WORLD, IT'S SETUP TO YELL BACK AT YOU. THE ADS, THE PRODUCTS, THE SERVICES. ALL YELLING FOR YOU TO LOOK AT THEM. BUY THIS! DO THIS! BE THIS NOW!

And this continues in our workplaces. It seems the loudmouths get all the attention and often, the rewards. Or they get eye rolls, but even if they do, they take up an inordinate amount of space and focus.

So what about the quiet ones? Where do they belong? And how the heck do you facilitate them in a workshop? They’re...

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Why human-centred design is like a 4 foot 7 Japanese woman

It was Sunday night and time for some Netflix. There was a new show in our feed called ‘Tidying Up with Marie Kondo’. Ooh this looks interesting. We selected it. 

There on the screen was a living doll, dressed in white - “the world’s most organised person” - as she patiently helped normal, everyday, and overwhelmed people tidy their homes. 

We watched one episode. Then another. And another. I turned to my girlfriend and said, let’s do this! 

So I bought Marie’s first book, ‘The Life-Changing Magic of Tidying Up’, downloaded it to my Kindle and proceeded to read half of it that night. I was hooked. And since then we’ve been tidying up like never before. As have many others who've joined the Kondo craze.

Marie’s approach (known as the KonMari method) is to systematically sort through EVERY SINGLE THING in your home and only keep those items that ‘spark joy’ in your life. Simple right? 

...

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How to be more productive by doing less

Productivity. It’s everywhere. Just ask someone how they are. “Busy” is usually the first word to leave their lips. 

Or check your favourite App store. Thousands and thousands of productivity tools and systems and re-skinned spreadsheets. All designed to push us into getting more done in less time so you can get even more done with all that extra time you now have, right? Hmmm.

Your KPIs are a measure of your productivity. Writing, presenting, selling, shipping, calling, meeting, emailing. A constant stream of action tells the people around us that we’re getting it done. This is modern life. It’s how we work. But…

Whatever happened to reflection? Taking the time to ponder, look inward, let the dust settle so you can actually think deeper and gain some real insight. And perhaps uncover a better way. 

That’s for unemployed hippies, right? Or zen monks in mountain caves. Or holidays. Or when something major happens in our lives, like...

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